Meet the Officers

our people...YOUR ESCROW OFFICERSChicago Title recognizes that each person is unique, and that their attributes and distinctions shape the contribution that they make to our organization, and consequently to our clients. 
 
 
 
 

   
Christina Ly, Branch Manager/Escrow Officer
 
Christina has been working in the Title and Escrow Industry since 1991, and specializes in all kinds of Residential transactions.  She takes pride in her expertise at work to become a well known "problem solver" for her clients.
 
Christina has a very diverse background as an immigrant from Vietnam, she was raised and educated in the United States but still keeps the Asian culture in her family.  She speaks fluent Vietnamese, Cantonese and Mandarin.  She loves to travel with her family as a treat for her hard work every year.
 
"It is rewarding to me when I am able to explain to my clients in my own language.  To me, it is about bridging the communication gap that takes place everyday, and being able to empower others by educating and helping them to understand the process of Title and Escrow."
 
 
Christina Ly
510.893.8871 Ext. 1855 

  
Juliana GongEscrow Officer

Juliana has been in the Title Industry since 1998, and came to join our team at Chicago Title Company in 2004.  She is fluent in Cantonese, Mandarin and Chiu Chow, her native tongue.  Juliana is known by her clients as a hardworking and responsible individual.  With her nurturing spirit and her love towards working with people, some say "she brings happiness to others".  Juliana knows the importance of customer service and delivers her best to all of her clients.  Her love of Escrow really shows!
 
 
Juliana Gong
510.893.8871 Ext. 1857
email: 
GongJ@ctt.com

    Joanne Lam, Escrow Officer
 
Joanne has been in the escrow industry for 7 years, and is well known as Christina Ly's 'right-hand man' in the office; working as Christina's back-up Escrow Officer.  They make a tremendous team in supporting each other's clients.
 
Joanne's motto is going above and beyond the call of duty in providing service to her clients, and is dedicated to delivering excellence.  Open communication, responsiveness, patience and organizational skills are the keys to Joanne's success during the escrow process.
 
Joanne is also fluent in Cantonese, and enjoys explaining the escrow process in her native tongue.  Call her today and enjoy your next transaction by working with Joanne!
 
 
Joanne Lam
510.893.8871 Ext. 1856
email: Joanne.Lam@ctt.com

 Lien Lam, Escrow Assistant
510.893.8871 Ext. 1853